FAQs

Once you begin seeing your therapist, s/he will provide you contact information.

We take a variety of insurances. Each therapist is individually paneled with insurance companies. In order to determine what your insurance will cover, we do a benefits check. We are not able to take any HMO, Medicaid, or Medicare products. If we do not take your insurance we are willing to work with you to make therapy affordable.

Contact our Business Manager, Eva, at 708-586-9050 or eva@thecognitiveclinic.com to set up an appointment. She will collect your information as well as your insurance information so she can do a benefits check before you come in.

We have interns on staff that are available for individual, couples, and family counseling. The rate is $35 per session. We also have financial assistance if it is needed.

We are located at 9944 S. Roberts Road, Suite 202, Palos Hills, IL 60465. The office building is located on the west side of the street just south of the light at 99th Street, next to the Kindercare.

Each therapist creates their own hours. There are therapists working Monday through Saturday with daytime and evening hours available. The building is closed on Sundays.

You can call or email Eva to do that over the phone.  As we do not accept payments in the office, you can also mail in your check or money order.

The sooner you seek out treatment, the faster you’ll feel better. It may sound obvious, but far too often people let their problems overwhelm them before getting help.

1. It causes significant distress in your life. It is natural to have good days and bad days. It is not natural to allow those bad days stop you from enjoying your life and succeeding.


2. Nothing you’ve done seems to have helped. So maybe you realize that something isn’t quite right so you start reading about ways to make changes. In fact, you even try out a few of the ideas. But in the end these strategies or tools have done little to resolve the issue.


3. Your friends (or family) are tired of listening to you. Friends and family are meant to be there for one another but sometimes our lamenting can become too much. It is becoming hard to find those once receptive set of ears or that shoulder you cry on.


4. You start overusing or abusing something (or someone) to try and help alleviate your symptoms. When things are hard we feel uncomfortable. No one really likes to feel uncomfortable so they try to find ways to numb the pain. Most people think of substances such as alcohol or drugs but it is possible to numb with other things as well. We can numb our pain with busyness, shopping, gambling, driving fast, sleeping, over eating, over exercising, etc.


5. People have noticed and said something to you. We often think we are hiding it well or that it is not bad enough that others would notice the difference. So, when someone approaches you and says something, it really is time to consider help.

Currently we have several levels of counselors. We have Licensed Clinical Professional Counselors (LCPC), Licensed Professional Counselors (LPC), Licensed Social Workers (LSW), Licensed Clinical Social Workers (LCSW) and interns. A LCPC and LCSW have completed two years of clinical supervision as well as other intensive requirements. On the other hand, an LPC and an LSW have completed their initial license and is working towards their clinical requirements to advance to a LCPC or LCSW. An intern has completed their graduate work in counseling. They are working under the supervision of one of the clinical licensed therapists. All these counselors are qualified to provide psychotherapy and other counseling services. They are trained to work with individuals, families, and groups to treat mental, behavioral and emotional problems and disorders.

We take a variety of insurances. Each therapist is individually paneled with insurance companies. In order to determine what your insurance will cover, we ask that you call your plan and get information about mental health outpatient benefits. We are not able to take any HMO or Medicare products at this time. If we do not take your insurance, we are willing to work with you to make therapy affordable.

We have interns on staff that are available for individual, couples, and family counseling. The rate is $35 per session or lower if there is a financial hardship. 

Contact our Business Manager Eva, at 708-586-9050 or eva@thecognitiveclinic.com to get started with finding the right counselor. You can also fill out the Contact Us form.